Does succceeding in your business seem as likely as moving this vehicle?
Then it is time to use the tools you have RIGHT NOW!
As part of the Business MRI we talked about yesterday I asked the question "What does your datebook show that you've done to contact potential clients, clients, or follow-up with clients EACH day?"
Today's prescription for positive business outcomes is to spend one hour on the phone with clients using a script for each area of business: Potential client calls, repeat client opportunities, and follow-up client conversations.
Scripts allow you to minimize "off topic" conversations, introduce opportunities, and follow through on customer service needs. All it takes is a phone, a timer, and your willingness to learn and use the scripts! Using the timer or a watch to make sure each call stays specifically on your topic will make all the difference. Remember, always stop on a yes!
How would an hour a day dedicated time on the phone scheduling, following up, and creating new appointments change the outcomes you have set towards fulfilling your goals?
Successful professional sales personnel recognize and value activities that consistently deliver opportunities for:
1) Potential clients to become new purchasers of your products? (Invite, demonstrate and educate so they know why your product is the best!)
2) The valuable activity of reinforcing repeat business from clients you've developed through thank you's, check back calls, and appreciation calls? (often with a new offer just for GREAT customers?)
3) The necessary component of providing positive customer follow-through and service as you offer further opportunities for repeat business and referrals to other clients.
If your business vehicle isn't moving at the speed you'd like to .....is it time for a look under the hood? Are you using the keys you already own to make your business successful?
Courage!!!)))
David
